UPSers Login




UPSers is a term used by UPS (United Parcel Service) to refer to its employees. Taking that a step forward, the company also offers its employee self-service portal with the same name. 

So one could say, UPSers could use upsers.com to manage several HR-related and employment tasks.

Employees can use this system for several purposes, including managing leaves, checking payroll, managing benefits, viewing and managing shifts, updating their personal profile, and a lot more. 

Generally speaking, the system is designed to simplify employee access to several tools and to answer frequent queries. 

Here’s your guide to making the best of the UPSers portal.

Login And Access For UPSers

Guide To UPSers Login

If you’re a UPS employee (UPSer), you can access the self-service portal and login to view and manage your account. Here’s a step-by-step guide to access your account at upsers.com.

  • Visit the website by typing upsers.com in your browser address bar. You can also click here to access upsers.
  • Look for a yellow button on the page that reads “UPSers Log In”. Click on this button.
  • A new page opens and asks for a username. This is your employee number followed by @ups.com. For example, if your employee number is 12345678, you will enter 12345678@ups.com.
  • Next, you will be asked to enter your password and complete MFA verification.
  • Once this is successful, you will be logged into your UPSers account.

Working With MFA For UPSers.com Login

UPS recommends that their employees use MFA (Multi Factor Authentication) for better login security to the website. MFA adds another layer of security to the sign-in, beyond your username and password. 

Broadly speaking, MFA generates a code only at the time of login, so it cannot be lost and makes misuse of password information very difficult. 

There are three available options for UPSers when employing MFA. Users can choose any when setting up MFA for their account. 

  • Text to phone: During login, the system sends a text with a verification code to your phone. You have to enter this code to complete login.
  • Call to phone: With this option, the system generates a call for the user’s registered phone. The user has to press “#” as a way to complete verification.
  • Microsoft Authenticator: You can get the Microsoft Authenticator app from the Playstore (Android) or AppStore (Apple). For authentication, the app sends a notification to the user to allow access to their account.

As you see, you must use the smartphone you regularly use for MFA. This would make using any of these options much easier and convenient. 

UPSers login

New User Registration For UPSers.com Login

Registering as a new user of UPSers is an easy process, though you will need some details at hand. Either way, you can complete registration online through a simple and streamlined process.

Before we begin, make sure you have your PIN, employee ID number, and know your hiring date.

We’ll go into detail of these aspects, but first, take a look at this guide for new user registration at UPSers.

Steps To Register A New Account At UPSers.com

  • Visit upsers.com. 
  • Choose a language if asked. 
  • Click on the “Log In” button.
  • Enter your employee ID in the format of employeeID@ups.com
  • Enter your PIN. This is case-sensitive and should be entered carefully. Usually, it is in the form of all lower case letters, but check your PIN to be sure. In case you don’t have a PIN, skip to the next section.
  • Click on the “Sign In” button.
  • As a new screen opens, you will be informed that your password is expired. Click on “Change Password Here”.
    This message is expected. Since this is your first login, the pin must be replaced with a password entered by the user.
  • Set your new password according to the terms mentioned on the page. Make sure you remember or note this password.
  • Set the challenge questions and answers. These will be useful if you have lost the password and need a new one. They might also be used for other security purposes.
  • Review and accept the terms and conditions.
  • Enter an email address that can be used or UPS login. 

Your registration is complete. You can now access UPSers using the details you entered.

How To A Generate A New PIN For UPSers Registration

Generally, a PIN is provided to new employees so that they can complete their registration on UPSers.com without any issues. However, if you don’t have the PIN or need to generate a new one, you can follow this guide. 

Note, these steps and guide are only useful for new employees going for first time registration. This isn’t meant for troubleshooting or other login help.

  • Visit the new user registration help page on UPSers.com by clicking here. 
  • Scroll down this page until you reach the section “New User PIN”
  • Under this section, click on the dropdown and select the region of your work. 
  • The form can change depending on the region or role, though will assume U.S. for the purpose of this guide.
  • Click on the next drop down to choose the employee type relevant to you. For this guide, we will assume UPSer.
  • Pick your GEMS date from the dropdown. In case you don’t know the GEMS date, you should consult your supervisor or manager at work.
  • You will be asked to enter your last name and employee ID. Depending on the GEMS date, you might also be asked your birth year.
  • Once the information is entered, you should have your PIN available on the screen. Copy or note this PIN and complete your user registration.

Password Reset Or Forgot UPSers.com Password

Now that we’ve login and registration covered, let’s see how you can recover a lost password for your UPSers self-serve account. Recovering a lost password on UPSers can be a little tricky.

While most organizations offer password recovery at the login screen, it can be a little tricky to manage that for UPSers. Basically, UPS uses a Microsoft login for UPSers.com. And the password recovery there isn’t very smooth. 

So, UPS uses a different system for users who forgot passwords or need to reset their password. Here’s a guide to reset your password:

  • Visit the UPS forgot password page by clicking here. 
  • Enter your employee ID. Do not include @ups.com with your employee ID. 
  • You will be asked for verification. UPS offers three options for verification. These are a PIN sent to your registered phone via text, or a pin sent to your registered email, or answering security questions you set during registration.
  • Once the verification is complete, you will be asked to enter and confirm a new password.

As a security measure, the system doesn’t allow more than three failed attempts at password reset. If you cannot enter the right user ID or complete verification three times, the account will be temporarily locked. 

If you cannot remember the details for your UPSers login, it is better to ask for help, rather than forcing the account to be locked.

In case your account ends up being locked, you can request unlocking by submitting a technical help form. 

UPSers Login And Password Support With Help Forms

Troubleshooting access to your UPSers account might be necessary if you cannot login to your account. This can be down to several reasons, including lost password and inability to recover it, locked account, or inability to complete MFA verification. 

In such cases, you will have to fill a technical help form to gain access to your account. Here’s a quick guide and overview to managing this form. 

  • Access the UPSers technical assistance form through this link. This form is available in English and French. You will be first asked to choose a language for the form.
  • Once you’ve chosen the language, the full details of the form become available.
  • Enter your UPS ID, and choose the type of issue you need assistance with (MFA, password, login). While it’s not necessary, you may also enter additional information on the issue you’re facing. 
  • Complete the form by entering other required details like your full name, address, birth year, and UPS hire date.
  • Once you’ve completed the form, click on the “Submit” button.
  • You could be contacted to help resolve the issue. Or, once the issue is resolved, you might receive further instructions on how to proceed.

What Users Can Do With A UPSers.com Account – Applications And More

Once you have your UPSers account, you get access to several applications (apps), services, and information related to your job and employment. These can be as simple as notices and news, to more involved activities like managing your benefits, 401k contributions, checking your payslips, and handling your taxes. 

Of course, there’s a lot more going on beyond this, but here are a few that can help users get the most out of this system.

Payslip Information

You can get your paystubs through the self-service portal at UPSers. This includes detailed information on your pay, including contributions to benefits and similar items. You can also see any taxes or loan balance that are part of your pay.

Users can look at pay stubs for the current month or the whole year. It’s easy to manage and view your pay stubs. Additionally, if necessary, you can export the pay stubs as pdf or as excel sheets/files for your convenience. 

Speaking of taxes, you can also manage your W2 or get the form from this portal.

Managing Shifts

You can view your attendance, pay days, and even manage your shifts through the employee self service portal. Users may also apply for leave and check the status of available paid leaves. This way, it’s possible to better plan your leaves, or request for paid time out without worrying about miscommunication or similar problems.

View Your Timecard

UPSers.com allows users to view their timecards for every day they work. Checking your timecard is a good practice. It makes sure that you’re getting paid for the hours you worked, and there is no discrepancy. 

Errors in the time card can affect your pay. So, it’s best to check and confirm that everything is correct. You can report a mistake so that it’s corrected and if necessary, adjustments are made to your pay stub.

Manage Benefits

You can also check and manage your employment benefits through the UPSers system. These include all sorts of benefits offered through employment by the company.

Users can check their health/medical benefits, contributions to savings or retirements, add beneficiaries or family members where applicable, and similar features. Of course, not all employees get the same benefits, so some options may vary depending on your status with the company and benefits available.

View Jobs

UPSers can view available jobs with the company and even apply for some that they are qualified for. This can be very convenient for career growth or even finding something you think would be more suitable.

Manage And Update Personal Profile

Each user has their personal profile on their UPSers system. You can manage this profile and edit it as necessary. The update can include new certifications, life events, and more. And updated and well-managed profile can make some actions easier for users. 

Conclusion

UPSers is the online self-service portal for employees of UPS. The portal is available at UPSers.com. Interestingly, UPS calls its employees UPSers, so name of the ESS (employee self-service) portal is a nice touch. 

The portal allows employees to manage several aspects of their employment, including HR tasks like viewing pay stubs, managing benefits, viewing timecards, checking or downloading W2, and a lot more.